Hi – I don’t generally write in to stores but I just want to let you know that since I visited your store several years ago and successfully bought numerous lovely dresses which I still wear – I have recommended this place to lots of friends and family and they have all been successful too! Once again this week a friend was very happy with her purchase yesterday – its always nice to get positive feedback and I will keep on recommending you!. We have large family circles and therefore lots of celebrating occasions!! See you next time .
Regards
Helen
Good Morning
I would like to take this opportunity to express my sincere gratefulness and appreciation of the care and attention your lovely staff provided in order to find the perfect fit dress for me whilst visiting the Oakleigh Store.
I can not thank Gina enough for her support and expertise in finding the perfect fit dress for an upcoming wedding.
I was given the details of Isabella by a work colleague of mine who was also blown away by the support she received whilst shopping for a dress for her sons wedding after I discussed with her the many days I had spent pounding the pavement trying to find something suitable she was confident that this would be my last stop and it was indeed.
I can not thank Gina enough along with her colleague whose name unfortunately I can not recall but was just as lovely and supportive on the day and the business itself with an abundance of stock which I feel could provide anyone with the perfect outfit for any occasion.
Again Thanks.
Raylene.
Sent
Thank you to the lovely ladies at the Oakleigh store today. You were extremely busy, change rooms packed to the rafters. I couldn't fault my experience today, the staff were helpful, calm, collected, not pressuring at all. The very lovely Niki knew exactly what suited my body shape. I felt she was my personal stylist. The dress was a hit with hubby and I look forward to wearing it at my son's wedding. A large store with a great range of outfits for every taste. Highly recommend this store for special occasion evening wear.Thank you to the wonderful ladies at Isabella’s Fashions, in particular, the wonderful Connie, who was so helpful and knew exactly which style and colour would suit me. We made a special trip down to Oakleigh from Ballarat, after checking out some dresses on the website. My daughter is being married in early December and I hadn’t been able to find anything that I was really happy with. I was beginning to stress but when we went in store, Connie found several dresses that she thought would suit. I wouldn’t have chosen some of them myself, but she encouraged me to try them on, and after quite some time, we had narrowed the choice to two dresses before finally making my decision. Many thanks to Connie for your advice, honest opinion, patience and your very friendly service. I’m very happy with my purchase and wouldn’t hesitate recommending Isabella’s to my family and friends. Jenny
Went to Brunswick store , fantastic service
Very helpful and had a range of outfits for my mum
I visit today Isabella fashion in Oacleigh - very good quality dresses. The ladies were very helpful. Strongly recomend this shop.
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Just wanting to say a huge thank you to the girls at the Brunswick store, you were amazing this morning with helping me with my garment for my son’s wedding and also with the gorgeous jewellery pieces to finish it off. Made my experience so easy and highly recommend this boutique. Million thanks Valentina excellent service ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Hi – I don’t generally write in to stores but I just want to let you know that since I visited your store several years ago and successfully bought numerous lovely dresses which I still wear – I have recommended this place to lots of friends and family and they have all been successful too! Once again this week a friend was very happy with her purchase yesterday – its always nice to get positive feedback and I will keep on recommending you!. We have large family circles and therefore lots of celebrating occasions!! See you next time .
Regards
Helen
28th Jan 2021 - Due to Covid, I'd been searching for a dress online to wear to our daughters wedding. I found a beautiful dress at Isabella Fashions so I called them (Carmen) to hold it as we're 2.5 hours away. Not their usual practice but they said they would. When we arrived and spoke to Carmen she said the dress they were holding was too big for me, and it was. They didn't have one in my size so she came up with a few other options in similar styles. I absolutely love the one I chose. Can't recommend this place highly enough. I found Carmen to be right on the ball with styling, colours and above all honesty.
Had a great experience at the oakleigh store . December 2020. Looking for a mother of the bride outfit . The sales assistant was so helpful and suggested a few outfits to try on . I purchased a beautiful outfit that is so flattering and comfortable and very upmarket , they had shoes to show you how the outfit would look - plus accessories so you can visualise how you will look on the big day . I cannot recommend this shop highly enough. ( I went there on a friends recommendation). They also have some very nice casual wear , so I intend going back for some nice tops . I would not bother going anywhere else for next formal occasion- a huge range . Julie . Hawthorn east . Victoria
After spending months online and in shopping centres searching for the perfect dresses to wear to both my son’s weddings with no success, I decided to take the advice of four seperate friends and brave the drive to Isabella’s in Oakleigh.
I am so glad I did.
Terrific range and expert advice made all of the difference. The service was wonderful and I was persuaded to try on some things I wouldn’t normally choose for myself.
Please, if you go here, take their advice. They have a very good eye for colours and styles to suit your look and the occasion.
I left with everything I need for two weddings as Mother of the Groom. A totally stress free and pleasant experience.
Thank you ladies.
SHOPPING ON LINE, OR IN STORE .
Happy Customers ,happy us:
Where other online shops had failed me, Bella and the ladies went out of their way to help me in my search for the perfect dress for my son's wedding. Even when I was having trouble with sizing, Bella was very patient sending me different sizes and even suggesting different dresses similar to the style I was looking at.
I received my perfect dress today. It looks beautiful and the colour is exactly what I wanted.
I live in beautiful Hervey Bay in Qld. We are a coastal city with a very relaxed lifestyle. We do not many options or boutiques to buy that outfit for a very special occasion.
I can't recommend Bella and the ladies at Isabella Fashions highly enough. Very friendly and great customer service. Kept me updated and nothing was ever too much trouble for them. Very grateful & appreciate all your help. Thank you ladies.
Hi everyone at Isabella Fashions,
Just ordered a dress for my son's wedding! The lady I spoke to was just wonderful she was so friendly and helpful, I was really impressed. Thank you Isabella Fashions!
*****Hello,
I am happy to contribute my review for the wonderful service you have provided.
I purchased my stunning outfit online last week and accepted delivery of it yesterday. (I live in Perth, WA).
The colour I initially chose was not available in my size, so I received a quick phone call from one of the lovely ladies to ask if I was happy to go with the charcoal colour instead of the blue.
This colour is simply divine!
Thank you for offering such terrific service and for having such a great website - making my shopping experience so much easier.
Cheers,
Miriam Botma
*****
Thank you Roz Nielsen :)
*****
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*****Thank you Gail Kelly 🙂
*****Thank you for taking the time to write to us and express your satisfaction wiith our products and services. Hoping to see you again!
*****Shop our wide range or sizes with the help of our amazing staff!
*****Happy Customer, Happy Us!
We love customer feedback as it's our passion of almost 3 decades to provide the best customer experience which definitely makes it easier to shop. Get spoiled with our friendly and extra helpful staff in store. Hop in and snoop through new stocks! Thank you for your feedback valuable customer.
*****Thank you Yvonne for the email as our team loves these!
Bev from New Zealand is happy with her outfit which is what we want at the end of the day too!
******
Thank you Karen for your lovely recommendation!
Another happy customer happy sharing her shopping experience in our Oakliegh store .
Thank you Greg & Sharon for your lovely feedback and word of mouth. This is another amazing customer experience we have provided that makes them future valuable customers too. Appreciate your time for the feedback.
Thank You Franca for your heart felt feedback! Every word means a lot as we are trying to serve all our customers better everyday. We are glad you had a good and pleasant experience and we are hoping to see you again. Thank you!
Thank you Robyn for this wonderful feedback which is in detail! It is a great pleasure to see our customers happy and we love feedback coming our way.
I would like to tell people that Isabella Fashion in Tanstall Square in Doncaster Eat is an excellent shop to visit as the two ladies are very professional. The lady there today fitted me beautifully into a dress for my son's wedding on 7th April 2017. She took note of my body shape as well. Excellent service and I am looking to going to the wedding now.
- Lisa Zanatta
It was my first time shopping online with Isabella Fashions. I ordered a Mr. K long lace dress, what a beautiful dress and reasonably priced but it arrived and didn't fit me so I rang the Oakleigh store and a lovely lady by the name of Connie said it was not a problem I can return it and exchange it. I decided to go for another dress that I also liked, it was by Laura K and it was a great fit. They have really nice dresses and service was great and delivery was quick. I will definitely be shopping with Isabella Fashions again, highly recommended.
- Sonya Jurukovski Janakiev
I'm writing to say thank you so much to Angela who answered the telephone on a Sunday at your Oakleigh Store. Angela was extremely helpful with sizing and even going so far as to measure the dress in question after I gave her my measurements. I was assured that my dress would arrive on Wednesday to country Queensland after being posted in Melbourne on the Monday and it did. Brilliant service. I am extremely happy with my dress for my son's wedding. Angela told me that the dress I wanted was an Eve Hunter brand and if I already had a dress in that brand, what I ordered should fit me and it does. Thank you once again to Angela for being so very helpful and calming me down when I was very stressed.
- Leigh Stoodley
Thank you so much my order came in two days and my dresses are beautiful. I will highly recommend Isabella fashions to everyone. Thank you again, I will be shopping with you again.
- Sheryl Ghiradi
I would like to compliment your business and in particular Connie at
your Oakleigh store. I was after an outfit for my sons wedding, and have had a terrible time trying to find something. I travelled from South Morang to your store on Sunday and hubby was with me, when we walked in l was hopeful of finding something as you had so many outfits. I found your store by googling 'formal outfits for mature ladies'. Connie approached me and asked if l needed help, well, she was amazing, all l had to do was pick something that l liked, she got me to try it on and then she found other items and told me to try them all. Connie was not pushy, she told me honestly if it did not look that great and in the end l had 4 outfits to decide from and l wanted to cry and hug her as l was so happy that l found my outfit at last! The outfit l ended up with was nothing that l had envisaged but l trusted Connie from the start and let her guide me. My hubby of 40 years rang me from work this morning and told me he couldn't stop thinking about how stunning my outfit was, l think l nearly fainted!! So, if you have an employee above and beyond recognition reward system, l would like to nominate Connie for her patience and expertise. My outfit cost $480 but l ended up buying some less formal clothes as l was so happy with the service and dented my credit card to almost $1000. Will definitely be a repeat shopper.
- Joanna Livori
I am writing to thank you for your wonderful customer service and beautiful dress and jacket set. I ordered late on Friday morning and it arrived in regional NSW on the following Monday afternoon beautifully packaged. I had been searching for a Mother of the Bride outfit and you had the most perfect set. It is absolutely beautiful!!!
- Robyn Taylor
I was getting very frustrated and upset as my daughter's wedding is 6 weeks away. I have been everywhere and found nothing that my daughter and I collectively loved.
In a last ditch attempt I searched the web again and Isabella fashions came up! I saw 4 dresses I loved instantly at a fantastic price.My partner came with me for the first time and when we walked into the shop we knew we had come to the right place! Niki was absolutely brilliant! She said no to 3 dresses i chose and yes to the 4th!fitted like a glove-i knew this was the dress for me . Niki then said try these earrings and handbag! I was in love and then I asked what would you suggest for hens night! Niki was spot on again -$583 later with 2 dresses handbag and earrings I can honestly say I am absolutely rapt! Thank you so much - I will be back!!
- Suzanne Lesley Anderson
Thanks Connie for all your help. Would highly recommend, very helpful and professional and huge range of stock.
- Marilyn Nicholls
On just receiving my dress from Star Track post, I went and tried the dress on. Oh how lovely and fitting perfectly and only seeing this online. I was excited. The service from the Oakleigh store was very friendly and helpful. I would highly recommend buying from Isabella Fashions for our fashion needs.
- Linda Harris
My dress is already on its way and I can't wait to get it...I have looked everywhere for the perfect mother of the bride dress and I found it at Isabella Fashions.
-Tracey Jones Esrle
I thought I would drop you a line and tell you the dress and pant suit fitted perfectly. I really love them. Thank you for you time and effort with me on the phone, it was much appreciated. I will recommend the store to all my friends and I will be back to buy more.
- Noelene Wilson (Hobart)
Bought a gorgeous dress online, it arrived incredibly fast and fits beautifully. I am so happy, thank you.
- Carissa Louise
After looking at endless websites and thousands of outfits for "Mother Of The Bride" I decided to visit Isabella. My daughter and I made the 1hr drive, went into the store and was greeted by one of the staff, ANGELA, was lovely and so patient. She just kept handing me different outfits to try on and NO B/S to how the outfit looked on me. We only went in to check the store out and thanks to Angela I walked out with a lovely frock I'll be wearing to my daughter's wedding later this year. Thanks Isabella and special thanks to Angela.
- Connie Balliro
I was today in Oakleigh by recommendations of my friend and visited Isabella Shop. I was very impressed with choices, service and prices. It's very hard to find a nice outfit that suits me and here everything fits like a glove. Definitely can recommend this shop.
- Ami Tanya Begleiter
Great service, advice and patience was given by Nikki to my mother and my mother in law for my up coming wedding. Thank you, much appreciated.
- Kellie Panayiotou
Excellent selection of high quality garments that compliment the shape of any woman. It was a pleasure shopping here and I have received a number of compliments on the saucy red dress that I bought which is currently in the front window. For anyone looking for a beautiful dress for any occasion, hit up Isabella. Furthermore, it is in a prime location right opposite Vanilla! Love it!
- Adelle
I have walked Chadstone, The Glen, Eastland and Doncaster Shoppingtown looking for a special dress. Even searched Rundle Mall in Adelaide last week! No success - until I discovered your shop in Oakleigh - filled to bursting with beautiful dresses for every occasion. And such friendly and helpful staff (esp Nicky), patiently handing me dress after dress to try on. My problem was choosing one of your many beautiful and reasonably priced outfits! Thankyou so much for making it so easy to find just what I wanted - I will come straight to you next time!
- Anne
I ordered a jacket and top yesterday and am absolutely delighted to tell you the items arrived safely this morning and I'm very happy with both. Thank you for the wonderful speedy service.
- Raylee
On 7th. August 2015 I went to the Oakleigh store looking for a suitable outfit to wear to my granddaughter's wedding ..I was amazed at the choice and quality of garments in stock ...The patience of the 2 sales ladies who assisted me was just amazing....I fell in love with 2 completely different suits ,that I ended up purchasing both (even though 1 was showing dust stains on the white spotted cuffs,and a food stain was removed from the bodice. ) However the 2 sales ladies who were fitting me were just great ,I will return again when a new outfit is required.....Thank yo
- Eileen
Never have I walked into a clothes shop and bought the first thing I tried on. The lady was very helpful and honest.
- Sue
Received today the second item I have purchased online. I cannot fault the quality of the products nor the prompt delivery. One of the items I ordered was out of stock in my size and I received the phone call the next morning and was sorted quickly with little fuss. Am very happy with Isabella Fashions. Thank you.
- Maree
Great online services. First time I have purchased clothes online and took a big chance for my MOB dress. Received it in 2 days, sizing perfect. Very happy MOB and bride. Will use again.
- Cathy
Just a word of thanks to the ladies. I talked to you yesterday and discussed my options, sizes and colours. After a smooth transaction i was really surprised when I got home this afternoon and my parcel was there already. I'm really satisfied with my purchase. It fits beautiful and the colour is perfect. Thank you so much for excellent service. I will recommend Isabella Fashions to all of my friends.
- Benita
I lucked out finding this website a week out from my nieces wedding. I had been in and out of every women's clothing store with absolutely no luck finding anything. Got onto your website and ordered No. 76 dress - with much trepidation! Ordered Monday night, despatched Tuesday, arrived Wednesday. Fits. Gorgeous!!! Just what I wanted. Thank you.
- Sharon
My dress arrived in North Queensland today just six days after being ordered and $150 cheaper than I could purchase it for up here. Great service. Thoroughly recommend Isabella Fashions.
- Karen
Thank you so much. I looked for some time for the perfect MOB outfit. As I am a little on the bigger size and had not worn a dress for many years, I was very determined that I was going to wear a skirt/dress for my daughters wedding. I ended up with a 3 piece skirt suit from Isabella's. Very comfortable, feminine and elegant. I felt a million dollars and had many, many compliments. My biggest fear was that my daughter would look back her special wedding day photo's and think 'what was Mum thinking'. I feel confident now that will not happen. Again, a very big heartfelt thank you.
- Trish
I can't thank you enough , my daughters and I were in the shop on Sunday and the help you gave myself and my daughter was outstanding. We have both come away with 2 lovely fitting and looking dresses for my eldest daughters wedding. Thank you once again
- Wendy
The girls at the Oakleigh store are amazing. Great customer service and so friendly. They know their product. Niki was fantastic. Highly recommend Isabella's fashion at Oakleigh
- Sop
Both mum & I were really happy with the service and our purchases yesterday. Thanks.
- Nerida
My son's wedding is coming up and the service I received was fantastic. I was confused and tired when I arrived and the girls were wonderful.Their advice on the dress was spot in even though I didn't like it before I tried it on. The minute I slipped on the dress I knew it was the one. Thank you ladies your service is top notch!
- Therese
On 7th. August 2015 I went to the Oakleigh store looking for a suitable outfit to wear to my granddaughter's wedding ..I was amazed at the choice and quality of garments in stock ...The patience of the 2 sales ladies who assisted me was just amazing....I fell in love with 2 completely different suits ,that I ended up purchasing both (even though 1 was showing dust stains on the white spotted cuffs,and a food stain was removed from the bodice. ) However the 2 sales ladies who were fitting me were just great ,I will return again when a new outfit is required.
- Eileen
Found Isabella's on the internet on the Sunday before the wedding, spoke to Angela or Nikki they talked me through measuring myself, ordered, paid and 2 days later my gorgeous dress arrived. I will always shop at Isabella's first from now on. Great team and so helpful and there to help.
I am an extremely happy lady. My son's wedding is in early August and I was beginning to panic with slight undertones of frustration at not being able to find what I wanted AND THEN I FOUND ISABELLA'S. Found what I wanted gave them a ring and spoke to Angela and then Connie the next day. Ordered over the phone had my hot little parcel here in QLD by 12.30pm the next day. I cannot recommend Isabella fashions enough. THANK YOU ladies.
- Karen
Just like to thank you for your prompt professional service. My dress was better than the pictures online and sizing was excellent. Many Thanks
- Jenny
Wow, what a fabulous store. My initial email enquiry was answered in half an hour. I ordered a gorgeous suite at 3pm and it was delivered to my Sydney home by 9:30 am the next day. The quality is perfect and the size measurements were exactly as advised. If you are looking for a special outfit, Isabella Fashions is the store for you. Congratulations to the wonderful owners and staff.
- Gail (Sydney)
Hello there. I just want to congratulate your sales lady on her assistance to me. I am aged 67 and needed an outfit to wear to a wedding on Saturday. I spent a long time with Angela and she was amazingly helpful and together we finally found me an outfit. Some stores today the staff just don't care and let you wander around and out of the shop without offering much in the way of help. I will definitely be back to your store as you have a nice range of clothes for my age group. Thank you.
- Sue (Melbourne)
I just received the suit and it is beautiful. I love the style and the colour. Thank you very much for your help. I will recommend your services to friends in Perth.
- Silvia (Perth)
Thank you so much. I hope to use your store again in the future, thank you again for all the help and I will recommend you to my friends and family looking for formal wear!
- Maree
I purchased a skirt suit to get married in. The customer service officer "Connie" was amazing. I live in WA so Connie took time out to talk with me on the phone... My outfit looked lovely online... So purchased it. I received my parcel two days later... When I opened the package I burst onto tears.... Its the most beautiful outfit I have ever had... The fit is amazing too I couldn't have asked for better. Connie, with all my heart "I thank you", you have gone over and above for your customer. I have told all my friends and I will definitely be back.
- Bev
I recently bought a mocha colored dress and jacket from you for my daughters wedding. I cannot thank you enough for your over the phone advice and on the day the dress was superb. The comment and compliments flowed all night long.
- Leisha
I visited Isabella fashions last week for the first time. I have never experienced such a high standard of customer service and care. Thank you Bella your patience, expertise and honest opinion was much appreciated. I will return.
- Trish (Melbourne)
If you are looking for evening wear go to Isabella Melbourne. They have amazing dresses in every size and postage is reasonable and you have your dress in 2 days express post.
- Maddalena (Sydney)
I was in the Donvale store last week looking for Mother of the Bride outfits....staff were extremely helpful. Lovely to get great customer service. They can even help with jewellery pieces to match your outfit.
- Debbie (Melbourne)