Thank you for taking the time to write to us and express your satisfaction wiith our products and services. Hoping to see you again!
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Happy Customer, Happy Us!
We love customer feedback as it's our passion of almost 3 decades to provide the best customer experience which definitely makes it easier to shop. Get spoiled with our friendly and extra helpful staff in store. Hop in and snoop through new stocks! Thank you for your feedback valuable customer.
Thank you Yvonne for the email as our team loves these!
Bev from New Zealand is happy with her outfit which is what we want at the end of the day too!
Thank you Karen for your lovely recommendation!
Another happy customer happy sharing her shopping experience in our Oakliegh store .
Thank you Greg & Sharon for your lovely feedback and word of mouth. This is another amazing customer experience we have provided that makes them future valuable customers too. Appreciate your time for the feedback.
Thank You Franca for your heart felt feedback! Every word means a lot as we are trying to serve all our customers better everyday. We are glad you had a good and pleasant experience and we are hoping to see you again. Thank you!
Thank you Robyn for this wonderful feedback which is in detail! It is a great pleasure to see our customers happy and we love feedback coming our way.
I would like to tell people that Isabella Fashion in Tanstall Square in Doncaster Eat is an excellent shop to visit as the two ladies are very professional. The lady there today fitted me beautifully into a dress for my son's wedding on 7th April 2017. She took note of my body shape as well. Excellent service and I am looking to going to the wedding now.
- Lisa Zanatta
It was my first time shopping online with Isabella Fashions. I ordered a Mr. K long lace dress, what a beautiful dress and reasonably priced but it arrived and didn't fit me so I rang the Oakleigh store and a lovely lady by the name of Connie said it was not a problem I can return it and exchange it. I decided to go for another dress that I also liked, it was by Laura K and it was a great fit. They have really nice dresses and service was great and delivery was quick. I will definitely be shopping with Isabella Fashions again, highly recommended.
- Sonya Jurukovski Janakiev
I'm writing to say thank you so much to Angela who answered the telephone on a Sunday at your Oakleigh Store. Angela was extremely helpful with sizing and even going so far as to measure the dress in question after I gave her my measurements. I was assured that my dress would arrive on Wednesday to country Queensland after being posted in Melbourne on the Monday and it did. Brilliant service. I am extremely happy with my dress for my son's wedding. Angela told me that the dress I wanted was an Eve Hunter brand and if I already had a dress in that brand, what I ordered should fit me and it does. Thank you once again to Angela for being so very helpful and calming me down when I was very stressed.
- Leigh Stoodley
Thank you so much my order came in two days and my dresses are beautiful. I will highly recommend Isabella fashions to everyone. Thank you again, I will be shopping with you again.
- Sheryl Ghiradi
I would like to compliment your business and in particular Connie at
your Oakleigh store. I was after an outfit for my sons wedding, and have had a terrible time trying to find something. I travelled from South Morang to your store on Sunday and hubby was with me, when we walked in l was hopeful of finding something as you had so many outfits. I found your store by googling 'formal outfits for mature ladies'. Connie approached me and asked if l needed help, well, she was amazing, all l had to do was pick something that l liked, she got me to try it on and then she found other items and told me to try them all. Connie was not pushy, she told me honestly if it did not look that great and in the end l had 4 outfits to decide from and l wanted to cry and hug her as l was so happy that l found my outfit at last! The outfit l ended up with was nothing that l had envisaged but l trusted Connie from the start and let her guide me. My hubby of 40 years rang me from work this morning and told me he couldn't stop thinking about how stunning my outfit was, l think l nearly fainted!! So, if you have an employee above and beyond recognition reward system, l would like to nominate Connie for her patience and expertise. My outfit cost $480 but l ended up buying some less formal clothes as l was so happy with the service and dented my credit card to almost $1000. Will definitely be a repeat shopper.
- Joanna Livori
I am writing to thank you for your wonderful customer service and beautiful dress and jacket set. I ordered late on Friday morning and it arrived in regional NSW on the following Monday afternoon beautifully packaged. I had been searching for a Mother of the Bride outfit and you had the most perfect set. It is absolutely beautiful!!!
- Robyn Taylor
I was getting very frustrated and upset as my daughter's wedding is 6 weeks away. I have been everywhere and found nothing that my daughter and I collectively loved.
In a last ditch attempt I searched the web again and Isabella fashions came up! I saw 4 dresses I loved instantly at a fantastic price.My partner came with me for the first time and when we walked into the shop we knew we had come to the right place! Niki was absolutely brilliant! She said no to 3 dresses i chose and yes to the 4th!fitted like a glove-i knew this was the dress for me . Niki then said try these earrings and handbag! I was in love and then I asked what would you suggest for hens night! Niki was spot on again -$583 later with 2 dresses handbag and earrings I can honestly say I am absolutely rapt! Thank you so much - I will be back!!
- Suzanne Lesley Anderson
Thanks Connie for all your help. Would highly recommend, very helpful and professional and huge range of stock.
- Marilyn Nicholls
On just receiving my dress from Star Track post, I went and tried the dress on. Oh how lovely and fitting perfectly and only seeing this online. I was excited. The service from the Oakleigh store was very friendly and helpful. I would highly recommend buying from Isabella Fashions for our fashion needs.
- Linda Harris
My dress is already on its way and I can't wait to get it...I have looked everywhere for the perfect mother of the bride dress and I found it at Isabella Fashions.
-Tracey Jones Esrle
I thought I would drop you a line and tell you the dress and pant suit fitted perfectly. I really love them. Thank you for you time and effort with me on the phone, it was much appreciated. I will recommend the store to all my friends and I will be back to buy more.
- Noelene Wilson (Hobart)
Bought a gorgeous dress online, it arrived incredibly fast and fits beautifully. I am so happy, thank you.
- Carissa Louise
After looking at endless websites and thousands of outfits for "Mother Of The Bride" I decided to visit Isabella. My daughter and I made the 1hr drive, went into the store and was greeted by one of the staff, ANGELA, was lovely and so patient. She just kept handing me different outfits to try on and NO B/S to how the outfit looked on me. We only went in to check the store out and thanks to Angela I walked out with a lovely frock I'll be wearing to my daughter's wedding later this year. Thanks Isabella and special thanks to Angela.
- Connie Balliro
I was today in Oakleigh by recommendations of my friend and visited Isabella Shop. I was very impressed with choices, service and prices. It's very hard to find a nice outfit that suits me and here everything fits like a glove. Definitely can recommend this shop.
- Ami Tanya Begleiter
Great service, advice and patience was given by Nikki to my mother and my mother in law for my up coming wedding. Thank you, much appreciated.
- Kellie Panayiotou
Excellent selection of high quality garments that compliment the shape of any woman. It was a pleasure shopping here and I have received a number of compliments on the saucy red dress that I bought which is currently in the front window. For anyone looking for a beautiful dress for any occasion, hit up Isabella. Furthermore, it is in a prime location right opposite Vanilla! Love it!
I have walked Chadstone, The Glen, Eastland and Doncaster Shoppingtown looking for a special dress. Even searched Rundle Mall in Adelaide last week! No success - until I discovered your shop in Oakleigh - filled to bursting with beautiful dresses for every occasion. And such friendly and helpful staff (esp Nicky), patiently handing me dress after dress to try on. My problem was choosing one of your many beautiful and reasonably priced outfits! Thankyou so much for making it so easy to find just what I wanted - I will come straight to you next time!
I ordered a jacket and top yesterday and am absolutely delighted to tell you the items arrived safely this morning and I'm very happy with both. Thank you for the wonderful speedy service.
On 7th. August 2015 I went to the Oakleigh store looking for a suitable outfit to wear to my granddaughter's wedding ..I was amazed at the choice and quality of garments in stock ...The patience of the 2 sales ladies who assisted me was just amazing....I fell in love with 2 completely different suits ,that I ended up purchasing both (even though 1 was showing dust stains on the white spotted cuffs,and a food stain was removed from the bodice. ) However the 2 sales ladies who were fitting me were just great ,I will return again when a new outfit is required.....Thank yo
Never have I walked into a clothes shop and bought the first thing I tried on. The lady was very helpful and honest.
Received today the second item I have purchased online. I cannot fault the quality of the products nor the prompt delivery. One of the items I ordered was out of stock in my size and I received the phone call the next morning and was sorted quickly with little fuss. Am very happy with Isabella Fashions. Thank you.
Great online services. First time I have purchased clothes online and took a big chance for my MOB dress. Received it in 2 days, sizing perfect. Very happy MOB and bride. Will use again.
Just a word of thanks to the ladies. I talked to you yesterday and discussed my options, sizes and colours. After a smooth transaction i was really surprised when I got home this afternoon and my parcel was there already. I'm really satisfied with my purchase. It fits beautiful and the colour is perfect. Thank you so much for excellent service. I will recommend Isabella Fashions to all of my friends.
I lucked out finding this website a week out from my nieces wedding. I had been in and out of every women's clothing store with absolutely no luck finding anything. Got onto your website and ordered No. 76 dress - with much trepidation! Ordered Monday night, despatched Tuesday, arrived Wednesday. Fits. Gorgeous!!! Just what I wanted. Thank you.
My dress arrived in North Queensland today just six days after being ordered and $150 cheaper than I could purchase it for up here. Great service. Thoroughly recommend Isabella Fashions.
Thank you so much. I looked for some time for the perfect MOB outfit. As I am a little on the bigger size and had not worn a dress for many years, I was very determined that I was going to wear a skirt/dress for my daughters wedding. I ended up with a 3 piece skirt suit from Isabella's. Very comfortable, feminine and elegant. I felt a million dollars and had many, many compliments. My biggest fear was that my daughter would look back her special wedding day photo's and think 'what was Mum thinking'. I feel confident now that will not happen. Again, a very big heartfelt thank you.
I can't thank you enough , my daughters and I were in the shop on Sunday and the help you gave myself and my daughter was outstanding. We have both come away with 2 lovely fitting and looking dresses for my eldest daughters wedding. Thank you once again
The girls at the Oakleigh store are amazing. Great customer service and so friendly. They know their product. Niki was fantastic. Highly recommend Isabella's fashion at Oakleigh
Both mum & I were really happy with the service and our purchases yesterday. Thanks.
My son's wedding is coming up and the service I received was fantastic. I was confused and tired when I arrived and the girls were wonderful.Their advice on the dress was spot in even though I didn't like it before I tried it on. The minute I slipped on the dress I knew it was the one. Thank you ladies your service is top notch!
On 7th. August 2015 I went to the Oakleigh store looking for a suitable outfit to wear to my granddaughter's wedding ..I was amazed at the choice and quality of garments in stock ...The patience of the 2 sales ladies who assisted me was just amazing....I fell in love with 2 completely different suits ,that I ended up purchasing both (even though 1 was showing dust stains on the white spotted cuffs,and a food stain was removed from the bodice. ) However the 2 sales ladies who were fitting me were just great ,I will return again when a new outfit is required.
Found Isabella's on the internet on the Sunday before the wedding, spoke to Angela or Nikki they talked me through measuring myself, ordered, paid and 2 days later my gorgeous dress arrived. I will always shop at Isabella's first from now on. Great team and so helpful and there to help.
I am an extremely happy lady. My son's wedding is in early August and I was beginning to panic with slight undertones of frustration at not being able to find what I wanted AND THEN I FOUND ISABELLA'S. Found what I wanted gave them a ring and spoke to Angela and then Connie the next day. Ordered over the phone had my hot little parcel here in QLD by 12.30pm the next day. I cannot recommend Isabella fashions enough. THANK YOU ladies.
Just like to thank you for your prompt professional service. My dress was better than the pictures online and sizing was excellent. Many Thanks
Wow, what a fabulous store. My initial email enquiry was answered in half an hour. I ordered a gorgeous suite at 3pm and it was delivered to my Sydney home by 9:30 am the next day. The quality is perfect and the size measurements were exactly as advised. If you are looking for a special outfit, Isabella Fashions is the store for you. Congratulations to the wonderful owners and staff.
- Gail (Sydney)
Hello there. I just want to congratulate your sales lady on her assistance to me. I am aged 67 and needed an outfit to wear to a wedding on Saturday. I spent a long time with Angela and she was amazingly helpful and together we finally found me an outfit. Some stores today the staff just don't care and let you wander around and out of the shop without offering much in the way of help. I will definitely be back to your store as you have a nice range of clothes for my age group. Thank you.
- Sue (Melbourne)
I just received the suit and it is beautiful. I love the style and the colour. Thank you very much for your help. I will recommend your services to friends in Perth.
- Silvia (Perth)
Thank you so much. I hope to use your store again in the future, thank you again for all the help and I will recommend you to my friends and family looking for formal wear!
I purchased a skirt suit to get married in. The customer service officer "Connie" was amazing. I live in WA so Connie took time out to talk with me on the phone... My outfit looked lovely online... So purchased it. I received my parcel two days later... When I opened the package I burst onto tears.... Its the most beautiful outfit I have ever had... The fit is amazing too I couldn't have asked for better. Connie, with all my heart "I thank you", you have gone over and above for your customer. I have told all my friends and I will definitely be back.
I recently bought a mocha colored dress and jacket from you for my daughters wedding. I cannot thank you enough for your over the phone advice and on the day the dress was superb. The comment and compliments flowed all night long.
I visited Isabella fashions last week for the first time. I have never experienced such a high standard of customer service and care. Thank you Bella your patience, expertise and honest opinion was much appreciated. I will return.
- Trish (Melbourne)
If you are looking for evening wear go to Isabella Melbourne. They have amazing dresses in every size and postage is reasonable and you have your dress in 2 days express post.
- Maddalena (Sydney)
I was in the Donvale store last week looking for Mother of the Bride outfits....staff were extremely helpful. Lovely to get great customer service. They can even help with jewellery pieces to match your outfit.
- Debbie (Melbourne)